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Consumer Questions

Where does Yashinomi's palm oil come from?

All Yashinomi products use credited palm oil by the Roundtable of Sustainable Palm Oil (RSPO).

Is Yashinomi skin-friendly?

Yes, all Yashinomi products are skin sensitivity tested* to ensure a proper, gentle wash.
*It does not eliminate the possibility of skin irritation for all users.

How is Yashinomi Laundry so effective against stains?

Yashinomi Laundry is made with vegetable-based cleaning components derived from palm oil, which penetrate oil and sebum stains and remove them with even small amounts of detergent. Maximum power with small amounts.

How to use the Hand Soap H-1

Pour a small amount into your hands, lather, wash, and rinse with running water.

What is SOFORO?

SOFORO is a natural cleaning agent produced by fermenting natural yeast, using palm oil and sugar. Being a natural byproduct of yeast, SOFORO excels in biodegradability, quickly returning to the earth. SOFORO meets safety requirements as either a cosmetic or a food ingredient, meaning that it's friendly to both your skin and the environment.

Where does Happy Elephant's palm oil come from?

All Happy Elephant products use either certified or credited palm oil by the Roundtable of Sustainable Palm Oil (RSPO).

Is Happy Elephant skin-friendly?

Yes, all Happy Elephant products are skin sensitivity tested* to ensure a proper, gentle wash.
*It does not eliminate the possibility of skin irritation for all users.

Is arau. skin-friendly?

arau. products are dermatologically tested to ensure no irritation* (except arau. Laundry Soap and arau. Toothpaste). Made with pure soap made from plant-based ingredients, arau. contains no LAS, high-grade alcohol synthetic surfactants, phosphates, edentate (sequestering agents), or artificial additives such as colors, fragrances, and preservatives.
*It does not eliminate the possibility of skin irritation for all users.

What is arau. made from?

We heard you want the best for your family – cleaning products you can use every day without worrying about sensitive skin or allergies. SARAYA introduces arau. soap designed for healthy, natural living. arau. soaps are natural and contain no additives, making them gentle on the skin and the environment. You feel comfortable using arau. in your home and even on your baby's skin.

Are arau. products eco-friendly?

arau. gently washes the skin and clothes, and then naturally biodegrades in the drain water to return to the earth without polluting. All the palm oil used in arau. and arau.baby products is RSPO credited, ensuring that any damage to the earth will be compensated.

What is the difference between "oxygen bleach" and "chlorine bleach"?

While chlorine bleach, characterized by its strong smell and bleaching power, needs to be handled with care and not used on colored products, oxygen-based bleach has a gentler power that can be used with confidence regardless of clothing color. With no synthetic surfactants, oxygen bleach from arau. decomposes into oxygen, water, and sodium carbonate, making it a safe and easy-to-use ingredient that demonstrates high detergency and can be used not only for clothing but also for many other purposes.

What is special about arau.'s Laundry Machine Cleaner?

By using the power of oxygen, arau. Laundry Machine Cleaner cleans and removes any dirt and mold built up in your laundry machine without affecting your clothes, like a chlorine machine cleaner may do. With no chlorine smell, it's good for those with delicate members in the family.

Will arau. make my dishes slippery?

As we know, soap and synthetic detergents can cause dishes to become slippery when mixed into water during wash-up time. arau. may feel more slick while washing compared to other detergents, but it will rinse away much faster with no residue. Unlike synthetic detergents, which are difficult to rinse away, arau. rinses off much quicker to make your dishes squeaky clean.

Should I use this conditioner on my baby?

We don't recommend it, since there is no need to use Foam Conditioner for your baby's hair after washing with arau.baby Foam Body Soap.

Is arau.baby skin-friendly?

Most detergents and soaps include various synthetic additives, even if their bottles say they are "safe," because there is no regulation on the labeling of such additives. Because the safety and comfort of your family is so important, we designed arau.baby to be free from petroleum synthetic surfactants, phosphates, edetic hydrochloric acid, synthetic fragrances, artificial colors, and preservatives, which can cause irritation. In addition, arau.baby is 100% derived from botanical ingredients, so you can use it with peace of mind on your baby's delicate skin.
※arau.baby products are tested for skin irritation and allergies. This does not guarantee that arau.baby will not cause irritation in all users.
(arau.baby Laundry Soap, Tooth Gel, and Pre Laundry Bar are pending results.)

Are arau.baby products eco-friendly?

All arau.baby products biodegrade quickly in the drain water, returning to the earth without polluting. We use RSPO-credited palm oil to maintain our products as gentle on the environment as they are on your baby's skin.

When should parents start brushing their baby's teeth?

It is best to start brushing when the first tooth begins to appear. Most babies get their first tooth between 6 and 9 months, but some can start developing teeth as early as 3 months. Even before the teeth come in, it is a good idea to rub your baby's gums with a soft towel to get them used to the idea of brushing.

What is the best way to brush a baby's teeth?

It is common to use a soft towel or gauze to clean a baby's teeth, but using only water is not very effective. Using a toothbrush with toothpaste is much more effective. However, many parents are worried about toothpastes because it is difficult to rinse after brushing. That is why SARAYA developed arau.baby Tooth Gel uses no additives and only food-based ingredients as a safe way to brush your baby's teeth.

What toothpaste should I get when my child grows up?

Once your child is brushing on their own, we suggest switching to arau. Toothpaste. arau. Toothpaste safely cleans the teeth and gums just like arau.baby Tooth Gel, but with the refreshing flavor of natural lavender and peppermint essential oil ingredients. arau. Toothpaste's unique natural formula rinses away cleanly and is healthy and safe.

Is arau.baby Milky Lotion only for babies? Can adults use it as well?

arau.baby Milky Lotion is made from skin-friendly ingredients, so the whole family can use it. It is skin-irritation tested, but it does not eliminate the possibility of skin irritation for all users. If your skin does not agree with it, please kindly stop using the product.

How many times a day should I apply arau.baby Milky Lotion to my baby’s skin?

We do not have any standard for frequency or amount of use per day. Use especially when concerned about dry skin or after taking a bath.

Will this soap remove all bacteria?

While Hand Lab Antibacterial Hand Soap effectively removes most bacteria from your skin, it does not fully disinfect your hands. For enhanced protection, it is recommended to use a hand sanitizer in addition to the soap.

What kind of viruses does Hand Lab Antibacterial Hand Soap remove?

Hand Lab Antibacterial Hand Soap removes not only common bacteria and enveloped viruses, but also non-enveloped ones, which have a greater resistance to disinfectants. Skin irritation tested*, great protection power without any damage to your skin.
*This does not guarantee that Hand Lab Antibacterial Hand Soap will not cause irritation in all users.

Can I use alcohol sanitizers after washing my hands with soap?

You can use hand sanitizers after washing your hands with soap and water for a more complete prevention process, but make sure to wipe all the water before disinfecting. If water remains on the fingers, the alcohol concentration will be low, and the disinfection effect will be reduced.

What protections does this mask provide?

Face Fit Masks pass rigorous quality tests, holding BFE, VFE, and PEF standards.

When should you gargle?

As we inhale thousands of liters of air a day that may be contaminated (with part of it adhering to your throat), we recommend gargling every time that you return from an area that may be prone to this contamination, be it due to the air quality of the area or the number of people that transit it. After you return home or when arriving at your office are the most common times (but not the only ones) to use Cololo Gargling Solution.

Can I use my own soap instead of the ones recommended by SARAYA?

As Wash Bon Automatic Dispenser was created for the specifications of Wash Bon and Wash Von Foam for a perfect distribution of soap, we don't recommend using other brands, as their different formulation may even block the nozzle.

How long does the battery last?

With a rechargeable battery through USB port, the battery runs for about 3 months with just 4 hours of charging.

Where does Wash Bon's palm oil come from?

All Wash Bon products use credited palm oil by the Roundtable of Sustainable Palm Oil (RSPO).

Is this product recommended for all skins?

Due to being a medicated soap that is able to disinfect and sterilize, it is not recommended for those with skin disorders such as eczema or dermatitis (rash or sore), as it may worsen. If you feel rash or irritation, discontinue use and consult a specialist.

Can I fill the bottle with other soaps?

This product was created exclusively for Washbon Herbal Medicinal Hand Soap. Other products will not foam and cause pump failure.

What's curcumin?

Curcumin is the main component of turmeric (autumn turmeric), most known as the main ingredient of curry powder, and its yellow color. Used in India and Southeast Asia as a spice, dye, and cosmetic, it is included in Curclin Dental Paste as a moisturizer that helps reduce bacteria, germs, and bad breath.

My toothbrush seems to be changing color! Is that normal?

Due to the natural dyeing effect of curcumin, toothbrushes may be colored over time, but that does not mean that you can't keep on using them.

What are periodontal diseases?

Periodontal diseases are caused by bacteria in plaque that lead to gum inflammation, bone loss supporting the teeth, and ultimately tooth loss. Periodontal diseases are especially dangerous when diabetes is present, since hyperglycemia weakens the body's defense mechanism, making it more susceptible to infections.

What is Lakanto?

Lakanto Monk Fruit Sweetener is the only zero-net-carb, zero-glycemic sweetener that is just like sugar. It is made from Monk Fruit, which was used for centuries in eastern traditional herbalism to increase chi and well-being, earning it the nickname “The Immortals’ Fruit”. Lakanto is perfect for keto, paleo, vegan and low-carb diets, and ideal for anyone who wants to get control of their health.

I have seen Lakanto being sold with a completely different packaging. Is it the same product?

Lakanto is sold around the world, so we have adapted our packaging to the market when needed. The packaging being displayed here is the original Japanese packaging, but we use different designs in countries like the USA, Australia, or Korea! But rest assured. The inside is still the sweet and natural Lakanto that we all know and love.

What is LOCABO?

LOCABO, supported by the Eat & Fun Health Association in Japan, was created with the idea of improving health through enjoyable food. LOCABO = Low Carbs = healthy and enjoyable carbohydrates.

What is Sukiyaki?

Sukiyaki is a Japanese dish that is prepared and served in the nabemono (Japanese hot pot) style. It consists of meat (usually thinly sliced beef), which is slowly cooked or simmered at the table, alongside vegetables and other ingredients, in a shallow iron pot in a mixture of soy sauce, sugar, and mirin. With Lakanto Sukiyaki Sauce, we substitute that mixture for a sugarless variation that is healthier for you.

What is the calorie content of Lakanto Plum Wine Umenokodo compared to ordinary plum wine?

Plum wine with sugar has 181.6 kcal per 100 ml, while Lakanto Plum Wine Umenokodo has 127 kcal per 100 ml, which is about 30% less.

What is the expiration date of the Lakanto Low Carb All-Purpose Vinegar?

It expires one year from the date of manufacture. However, after opening the package, please store it upright in the refrigerator and consume it as soon as possible.

I believe that the reduced maltose syrup used as an ingredient in Lakanto Jam affects blood sugar levels, so can’t you use only Lakanto extract and erythritol as sweeteners?

If we use only Lakanto extract and erythritol as sweetening ingredients for Lakanto Jam, it will be difficult to manufacture a stable jam in terms of quality. Considering the solubility of erythritol, we also use some reduced maltose syrup to adjust the sugar content and taste of the jam. The energy of reduced maltose syrup is calculated to be 1/2 that of sugar, but we included it because it has very little effect on the postprandial rise in blood glucose levels.

Is there a limit to the amount of Lakanto Drinking Apple Vinegar I could drink?

There is no limit to the amount of Lakanto Drinking Apple Vinegar you can drink, but if you drink too much at once, you may have a problem with a loose stomach, depending on your constitution. We recommend drinking up to 6 to 7 cups per day at 150 ml per cup (30 ml diluted 5 times).

Healthcare Questions

How to use Power Quick Pre-Cleaning Spray
  1. Spray directly on used medical instruments.
  2. The sooner it is used after contamination, the more effective subsequent washing will be.
How to use Power Quick Enzyme Cleaner For Manual Cleaning Neutral
  1. Apply undiluted solution to a wet sponge.
  2. Work up a lather and wash instruments by hand.
  3. Rinse completely with running water.
How to use Power Quick Enzyme Cleaner For Manual Soaking Neutral
  1. Prepare a dilution with warm water (around 40°C).
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200 mL / 10L of water) depending on the degree of soil.
  2. Immerse the used medical instruments in the dilution for at least 10 minutes.
  3. Rinse completely with running water.
How to use Power Quick Enzyme Cleaner For Manual Soaking Neutral, Low Foaming

Manual Cleaning

  1. Prepare a dilution with warm water (around 40°C).
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Immerse the used medical instruments in the dilution for at least 10 minutes.
  3. Rinse completely in running water.

Ultrasonic Cleaning

  1. Prepare a dilution with water in an ultrasonic washer basin.
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Put used instruments into the basin, then wash for 10 to 15 minutes according to the manufacturer's instructions for the washer.
  3. Rinse completely with running water.
How to use Power Quick Multitype Enzyme Cleaner

Manual Cleaning

  1. Prepare a dilution with warm water (around 40°C).
    • Recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Immerse the used medical instruments in the dilution for at least 10 minutes.
  3. Rinse completely in running water.

Ultrasonic Cleaning

  1. Prepare a dilution with water in an ultrasonic washer basin.
    • Recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Put the used instruments into the basin, then wash for 10 to 15 minutes according to the manufacturer's instructions for the washer.
  3. Rinse completely with running water.
How to use Power Quick Disinfecting Enzyme Cleaner

Manual (Immersion) Cleaning

  1. Prepare a 1% dilution with warm water (around 40°C).
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Immerse the used medical instruments in the dilution for at least 10 minutes.
  3. Rinse completely in running water.

Ultrasonic Cleaning

  1. 1. Prepare a dilution with water in an ultrasonic washer basin.
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Put the used instruments into the basin, then wash for 10 to 15 minutes according to the manufacturer's instructions for the washer.
  3. Rinse completely with running water.
How to use Power Quick Multi-Purpose Enzyme Cleaner

Manual Cleaning

  1. Prepare a dilution with warm water (around 40°C).
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 1.0% (50 to 100mL/10L of water) depending on the degree of soil.
  2. Immerse the used medical instruments in the dilution for at least 10 minutes.
  3. Rinse completely in running water.

Ultrasonic Cleaning

  1. Prepare a dilution with water in an ultrasonic washer basin.
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 1.0% (50 to 100mL/10L of water) depending on the degree of soil.
  2. Put the used instruments into the basin, then wash for 10 to 15 minutes according to the manufacturer's instructions for the washer.
  3. Rinse completely with running water.

Jet Cleaning

  1. Pump a dilution into a jet washer.
    • The recommended concentration for use is 0.5% (50mL/10L of water).
    • Adjust between 0.2% and 0.5% (20 to 50mL/10L of water) according to the degree of soil.
  2. Put the used instruments in the jet washer.
  3. Operate the jet washer according to the manufacturer's instructions.
How to use Power Quick Cleaner For Automated Washers

Ultrasonic Cleaning

  1. Prepare a dilution with water in an ultrasonic washer basin.
    • The recommended concentration for use is 1.0% (100mL/10L of water).
    • Adjust between 0.5% and 2.0% (50 to 200mL/10L of water) depending on the degree of soil.
  2. Put the used instruments into the basin, then wash for 10 to 15 minutes according to the manufacturer's instructions for the washer.
  3. Rinse completely with running water.

Jet Cleaning

  1. Pump a dilution into a jet washer.
    • The recommended concentration for use is 0.5% (50mL/10L of water).
    • Adjust between 0.2% and 0.5% (20 to 50mL/10L of water) according to the degree of soil.
  2. Put the used instruments in the jet washer.
  3. Operate the jet washer according to the manufacturer's instructions.
    • It is not compatible with jet washers – use RO water.